Shipping policy
Receiving time = Processing time + Shipping time
Processing Time
5–7 business days. This is the time from when your order is verified to when it is packaged and ready to ship — including order verification, quality checks, and packaging.
Shipping Time
The time from when you receive your shipment confirmation email to when your order arrives at your door.
Shipping Costs & Delivery Times
We ship via air transport. Shipping fees are based on package weight and destination.
| Shipping Method | Region | Shipping Time (business days) | Shipping Cost |
|---|---|---|---|
| Standard Shipping | United States, France, Germany, United Kingdom, Australia, New Zealand, Canada, Ireland, Switzerland, Sweden, Italy, Austria | 12–15 | Orders $0–$88.99: $7 Orders $89+: Free |
| Standard Shipping | All Other Countries | 15–20 | Orders $0–$88.99: $7 Orders $89+: Free |
Important Notes
- Please allow additional days in transit for delivery. During periods of high order volume, shipments may be delayed by 5–7 business days.
- Please ensure all shipping information is correct before placing your order. Your shipping address cannot be revised after the order has been processed or shipped.
- If you have any questions, please contact us at service@vieniv.com.